Surviving a Regulatory Interview: In the Facility

This program illustrates the correct ways to answer questions asked by a regulatory auditor while an employee is working in a pharmaceutical manufacturing facility. Specifically, the program will shows employees the incorrect and correct ways to handle themselves when answering different types of questions--in an actual manufacturing facility.

Employees sometimes wonder about how to respond to questions in a regulatory interview--particularly when they're doing their job. They think that talking to an inspector is like being interrogated or put on the spot--or that they'll make a mistake.

In this program, common interview scenarios are presented along with the do’s and don’ts of how to respond to questions.

Program Objectives

• Respond when you don’t know or are unsure of the answer to a question.
• Respond when there’s a lull or a gap in the conversation.
• Respond completely but concisely.
• Respond to questions about SOPs.
• Respond when you've made a mistake.
Video Runtime: 15 Minutes

• Extras
• Leader's Guide
• Interview Issues Worksheet and Answer Key
• Assessment and Answer Key

This program is shipped directly from the US producer.